Are you tracking the KPIs that actually move the needle—or just measuring what’s easy or interesting? In the fast-evolving world of HME and revenue cycle management, the difference between success and stagnation often comes down to what you measure—and how you use it. This dynamic executive panel brings together experienced industry leaders who will unpack the most powerful performance indicators they monitor daily, weekly, and across strategic planning cycles. We’ll explore how the right KPIs can uncover blind spots, spotlight opportunities, and guide everything from staffing models to automation investments. But it’s not just about the metrics themselves—it’s about building a performance-driven culture. How do you align your teams across Sales, Operations, Finance, and Customer Success to rally around the same goals? What happens when KPIs conflict? And how do you avoid “KPI theater” and focus on meaningful impact? With real-world stories, practical frameworks, and plenty of laughs, this session offers a fresh take on an old challenge—turning numbers into action and action into measurable outcomes. Whether you’re a CFO, VP of Ops, or frontline billing lead, you’ll walk away with tools, tactics, and perspectives you can use on Monday morning.